PERSONALLY COMMITTED TO YOU

Mountainview offers information sessions to all new homeowners, presented by the Mountainview team and are designed to provide insight and information, while providing an open forum to answer any questions new homeowners may have. The excitement from homeowners is palpable at these sessions! Plus, each homeowner will have access to MyHome Tracker software, which allows homeowners to remain up-to-date on the status of their home.

The exceptional communication continues even after you’ve taken possession of your new home. It’s this personalized approach that has earned Mountainview numerous service excellence awards.

PEACE-OF-MIND WARRANTY

Every home that Mountainview builds is enrolled with Tarion for warranty coverage. With comprehensive 1, 2, and 7-year warranties, homeowners are assured peace of mind for years to come. Mountainview homeowners may be surprised to find that there are very few defects in their new home as a 150-point, third-party inspection is conducted at the framing stage, and a comprehensive 1500-point review is conducted when the home is complete.

 Homeowners can track the progress of the warranty work being done on their home using the MyHome Tracker. Even after the warranties expire, Mountainview is there to help make things right and often extends their warranties beyond the industry standard established by Tarion.

HOW TO REQUEST SERVICE

Need assistance during the construction process? It is easy and direct. Simply contact your Sales Professional at the sales office located at the site where your home was purchased. If you don’t know which sales office that is, you can contact our Sales Concierge at (289) 668-9238 for the contact information.

Need service after your home has closed? All service requests will be inputted into the Mountainview service system by our Service Coordinator who will follow up to ensure that all enquiries or requests for service are addressed in a timely fashion. Service requests should only be addressed to the Service Department and can be reached at (905) 688-3100. Requests directed to sales, site staff or trades may not be tracked in our system. Once a request has been entered in our system, homeowners can visit MyHome tracker on the web to see the request or the entire service history for the home.

In the case of an afterhours emergency, Mountainview has a call answer service that can be reached by calling the head office.

MYHOME TRACKER

Based on our past experience and current knowledge we have prepared a Homeowner Manual that contains warranty and maintenance information. It’s purpose is to help you understand more about some of the common things to look for in your new home and how, through certain practices and maintenance, you may be able to avoid even the most unavoidable of problems. The various topics represent some of the things to watch for.

You should not expect that all or any of these items will occur in your home, however this information will go a long way in helping you to understand your new home and builder. If your furnace is not working, please check the Home Owner Manual before calling for service. If you have condensation on your windows, please check the manual. You can download the manual by logging into your MyHome Tracker account below.

Special bonus for our clients for bitcoin slots

Especially for our clients, we, together with bitcoin casinos, have created a special bonus - 150 free spins for each customer. Now, after the purchase, you can sit in your new home and enjoy playing legend bitcoin slots. Did you know that you can receive free spins on online slots machines? In fact, online casinos all over the Internet are providing free spins to players so they can try their hands at playing these slots. Basically, all you have to do is download the free spins for online slots software from the casino website, install it and then let it do its thing. Once it has installed and started working, you will start earning spins as long as you play online slots. Aside from free spins for online slots, there are also other casino games that you can download from the Internet and enjoy for free.

When it comes to online bitcoin slot games, many other popular varieties are also offered by casinos. They allow players to enjoy a casino game without requiring them to put down money upfront. These free bonuses are also available everywhere. They could be offered as part of a promotion or they may come as a bonus in small quantities to customers when they first make their reservation or as a thank you gift after they have made their reservation.

Some online casinos offer promotions that give players special bonuses for using certain number of free spins. This is usually associated with a time limit. Players must play the spins for a specific amount of time or else he or she will lose the bonus. While there are no time limits associated with these bonuses, players should be aware that they do expire and the bitcoin slot machines might eventually award the player with all of the winnings. A variety of different online bitcoin slots promotions are available, and players should read the terms and conditions before making their choice.

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“Most of all, we love the location of our new home in Deerfield Estates. The neighborhood is in a very nice part of Niagara Falls… close to hiking and biking paths and with easy access to the highway. This is our first home and when we move up, we’ll choose Mountainview again.”

Tim & Jennifer S. - Deerfield Estates, Niagara Falls

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“We chose to build our new home at Residence at Lookout in Fonthill because of the open space, great lot sizes, existing curb appeal and not to mention the peace and tranquility this community offers. Mountainview offers flexibility that is not available with other builders. We could not be happier with Mountainview Homes as a builder.”

The Burton Family - Residences of Lookout, Fonthill

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“When we took our Pre-Delivery Inspection, we were amazed that only minor things had to be fixed. We were also surprised to see our home had been landscaped. We didn’t realize that was included. Overall, the experience has been outstanding and we couldn’t be happier with our new home.”

Hung & Trisha V. - Maplebrook Estates, St. Catharines

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“Mountainview Homes and its staff truly care about our interests as new homebuyers and continue to exceed our highest expectations. Quite honestly, the quality, craftsmanship and continued customer care is far superior to anything we’ve ever experienced.”

Ron and Nancy A. - Hillside Estates, Beamsville

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“After working with a lot of different builders over the last 6 years we have found that Mountainview Homes offers the best product. As for customer service, what can I say? Mountainview Homes has the rest of the builders in the area beat hands down and leaps and bounds over all aspects of the home purchasing process.”

Bill & Pam S. - Hillside, Beamsville

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“We would like to share our deep appreciation for the excellent services provided by you as well as Mountainview Homes. Your friendly, helpful attitude has been outstanding! We appreciate your quick reply to all our ongoing questions.”

Vaseem and Shay S. - Thorold, West Community

SEE WHAT OUR HAPPY CUSTOMERS HAD TO SAY

“After owning a few homes over the years, we can say without any hesitation that the professionalism of the organization was impressive, and the work itself with the attention to detail was the best we have experienced so far. Our new home is beautifully crafted and a joy to walk into!”

The Pinto Family - Woodside, Niagara Falls

OUR COMMITMENT

At Mountainview we are dedicated to providing our clients and new homebuyers with an exceptional customer service and building experience from beginning to end. Our commitment is to ensure that each design and build journey is enjoyable and stress free, while providing expert craftsmanship and superior quality, all while exceeding expectations. Mountainview is proud to continually work to be a sustainable company and to improve all aspects of the communities we build in – environmentally, socially, and economically.